Defines who receives the phishing alerts reported by employees.
Allows you to choose whether, in addition to saving and reporting, an educational message is sent when the reported email was a simulation.
Allows you to customize the texts the employee sees when using the report button (title, subtitle, question, and confirmation messages).
Allows you to automatically delete the reported email from the employee's inbox, with a customized confirmation message.
Adapts the tone and content of the report button to each organization's internal communication.
Navigation: Configuración → General → Botón de Reporte
Go to Configuration → General and select the Report Button tab.
In Incident notification email, add the addresses that should receive your organization's phishing reports. You can add more than one.
Enable Save reported emails to SIEM inbox if you also want reported emails to be saved in Whalemate's SIEM inbox.
In Reporting behavior, choose what happens when an employee reports an email:
Save and report: only logs and notifies the report.
Save, report, and send educational message: additionally, shows an educational message when the reported email is a Whalemate simulation.
In Report panel, customize the title, subtitle, and question the employee sees when opening the report button.
In Confirmation — real email, edit the title and message the employee sees when reporting an email that is not a simulation. This is the message shown by default for any reported email.
In Confirmation — simulation, edit the title and educational message the employee sees when reporting a phishing simulation. This message is only shown if in step 3 you selected "Save, report, and send educational message"; otherwise, the real email confirmation is used.
In Delete on report, enable Delete email after reporting if you want the email to be automatically deleted from the employee's inbox upon reporting, and customize the deletion confirmation message. (Microsoft only)
Click Save to apply the changes.
Changes apply immediately to all employees in the organization.
What is the difference between "Save and report" and "Save, report, and send educational message"?
The first option only logs the report. The second also shows the employee an educational message when the report was a phishing simulation.
What message does the employee see if they report a simulation?
If you configured "Save, report, and send educational message," they will see the "Confirmation - simulation" message. If not, they will see the same message shown for any real email.
Can I customize all the texts on the report button?
Yes. The panel's title, subtitle, and question, as well as the titles and messages of both confirmations, are editable.
Who receives the phishing reports?
The addresses you add in "Incident notification email." If you also enable "Save reported emails to SIEM inbox," reported emails are also saved in Whalemate's SIEM inbox.
Have feedback or want to request improvements? Let us know at roadmap.whalemate.com/roadmap
