🚀 New features

🛡️ Threats

• 📣 Customizable phishing report button
  You can now customize the text your employees see in the phishing report button: the panel subtitle, the question shown before reporting, and the confirmation messages (for both real emails and simulations). Changes apply automatically, with no need to reinstall the button. 📄 View documentation: https://roadmap.whalemate.com/docs/settings/configuracion-del-boton-de-reporte-de-phishing

• 📥 EML download from the incident detail
  It is now possible to download the reported email directly from the incident detail in .eml format. The file can be opened in any email client and contains the original message as reported by the collaborator.
  

• 💬 Reply to reporter from the Inbox
  From the incident detail, it is now possible to send a reply directly to the collaborator who reported the email. The system validates that the message is not empty before sending and confirms the action once completed. 📄 View documentation: https://roadmap.whalemate.com/docs/threats-siem/bandeja-de-entrada-de-incidentes-3
  

✨ Improvements

🚀 Campaigns

• 🎨 New campaign creation flow
  The campaign creation flow has been redesigned for Email and QRishing with a clearer, more guided experience. The new stepper covers all steps — basic setup, audience, template, and delivery — with progress indicators, inline validations that preserve already-entered data, and a confirmation summary before launching.

🎨 Platform / UX

• 👤 User deactivation instead of deletion
  Users can no longer be permanently deleted from the platform. Instead, they can now be activated or deactivated as needed. Inactive users lose access immediately, while their history and activity within the platform are preserved.

🛡️ Threats

• 🎨 Inbox (SIEM) redesign
  The incident detail view in the Inbox has been redesigned with a cleaner interface, consistent with the rest of the platform. Incident data is now presented with an improved layout, better visual hierarchy, and updated components.

🐛 Bug Fixes

🎓 Awareness — Academy

• 🔏 Fix for custom certificate signatures
  Fixed an issue where certificates with a custom signature were showing two signatures (the custom one and Whalemate's) instead of just one. Certificates now display only the configured signature, with no duplicates.

• ✅ Quiz results now accurately reflect your answers
  Fixed an issue in Academy quizzes where answers could appear as incorrect even when answered correctly, or vice versa. This happened when question order was randomized. Each answer is now linked to the specific question it was given for, regardless of the order in which questions were presented.

📊 Insights

• 📋 Accurate user count in the Simulations Overview
  Fixed an issue in the Simulations Analytics Overview where the user list showed an incomplete subset when filtering by date range or category. The total users displayed now accurately reflects the real data for the selected period and categories.